C-Tec, Inc is rewarded for superior performance and continuous improvement. We conduct our business ethically within an atmosphere of trust and respect for one another and our environment. We invite you to review our promises and objectives as they represent who C-Tec is and what commitments we make to you; Our Customer.

» First answer your phone call within 3 rings.
» Secondly, we are customer centered and community focused by exercising exceptional listening and problem solving skills.
» Do “right things right”.
» Above all respond to your needs in an expeditious manner.
» Basically we will safely eliminate your waste and waste by-products through the dependable, high-quality products and services C-Tec has to offer.
» Are recognized as a quality leader in our products and services
» To be a company that understands and meets its customers’ needs every day.
» Foster continuous improvement through total quality management.
» To back our products and services with C-Tec’s 100% Customer Satisfaction guarantee.

Overview

C-Tec, Inc will provide 24-hour service, 7 days a week including holidays. All calls are managed within a 1-hour period and the average response time is 4 hours. Most calls placed before 11 a.m. are handled that same day, calls that are placed after 11 a.m. that need to be completed that same day, holidays and weekends will need to have overtime authorized by an Authorized Representative. Our service technicians are certified in troubleshooting and repairing waste compactors and balers. Our technicians are there when you need us most and come fully equipped to handle most repairs on the spot. This is why C-Tec is rewarded for superior performance.

Experienced, Cross-Trained Technicians

C-Tec’s cross-trained service technicians will meet all of your waste management floor maintenance, and material handling equipment service needs. With an average of 1 -3 years’ experience, our trained professionals are well equipped to meet all your service needs. Avoid costly downtime, transportation, and service repair costs by taking advantage of C-Tec’s expanded truck inventories and on-site repair capabilities. We have the tools and parts to get your equipment running on the spot. 

Service Representative for All Major Manufacturers

Capable to service your equipment of choice. Not only do we repair our own balers, compactors, and equipment, but we service products from over 100 different manufacturers.